Support

How can we help?

Answers to the most common questions. Still stuck? Contact us.

How do I get started?

Create a free account, verify your phone number, and you can launch your first voice or SMS campaign right away with free starter credits.

Why do I verify my phone number?

Your verified phone number confirms your country and secures your account. It also determines your regional pricing so you always get the correct local rates.

How does pricing work?

Choose a monthly plan with included call minutes, or pay as you go. African destinations use our local carrier pricing; everywhere else uses our international rates. Your exact prices are shown in-app.

Can I use my own caller ID?

Yes — on paid plans you can verify and display your own number as the caller ID, so customers recognise your calls.

What happens if I run out of minutes?

You can top up your wallet anytime and continue sending at per-minute rates, or upgrade your plan for more included minutes.

Is my data secure?

Absolutely. We use enterprise-grade security, and your contacts and campaign data are private to your account. See our Privacy Policy.

Can I cancel anytime?

Yes. Plans are month-to-month with no lock-in — cancel or change your plan whenever you like.

Contact support